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Privacy Policy
Your privacy is important to us. Learn how we safeguard, process, and protect your personal data in full compliance with global security standards.
At BuyCarFromJapan.com, we are committed to protecting your privacy and handling your personal information with transparency, integrity, and care. This Privacy Policy explains what information we collect, how we use it, and what rights you have over your data when you visit https://buycarfromjapan.com.
By using our website, you agree to the practices described in this policy. If you do not agree, please discontinue use of our website.
1. Information We Collect
We may collect the following types of information when you interact with our website:
- Personal Identification Information: Name, email address, phone number, and country of residence — collected when you submit a contact form, hire a personal car consultant, or subscribe to our newsletter.
- Usage Data: IP address, browser type, device information, pages visited, time spent on site, and referring URLs — collected automatically via cookies and analytics tools.
- Vehicle & Import Enquiry Data: Information you enter into our import calculators, such as vehicle type, destination country, and estimated vehicle value.
- Communications: Any messages, questions, or feedback you send us via email or contact forms.
2. How We Use Your Information
We use the collected information for the following legitimate purposes:
- To deliver and improve our services, including import cost calculators, country guides, and personal consultancy.
- To respond to your enquiries, support requests, and consultation bookings.
- To send you relevant updates, guides, or promotional content — only where you have given consent.
- To analyze website traffic and user behaviour in order to improve content quality and user experience.
- To detect, prevent, and address fraudulent activity or technical issues.
- To comply with applicable legal obligations.
3. Cookies & Tracking Technologies
BuyCarFromJapan.com uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, analyze site traffic, and deliver relevant content.
You may control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website. We may use the following types of cookies:
- Essential Cookies: Required for core site functionality.
- Analytics Cookies: Help us understand how visitors interact with the website (e.g., Google Analytics).
- Preference Cookies: Remember your settings and preferences.
- Marketing Cookies: Used to display relevant advertisements or promotions, where applicable.
4. Third-Party Sharing
We do not sell, rent, or trade your personal information to third parties. We may share data only in the following circumstances:
- With trusted service providers (e.g., email platforms, analytics tools) who assist in operating our website under strict confidentiality agreements.
- With professional car consultants assigned to your enquiry, solely to fulfil your service request.
- When required by law, court order, or government authority.
- In the event of a business transfer or merger, where user data may be part of the transferred assets.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Enquiry and consultation records are typically retained for up to 3 years.
6. Data Security
We implement reasonable technical and administrative safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data, subject to legal obligations.
- Right to Restrict Processing: Ask us to limit how we use your data.
- Right to Data Portability: Receive your data in a machine-readable format.
- Right to Object: Object to processing of your data for direct marketing purposes.
To exercise any of these rights, please contact us at: contact@buycarfromjapan.com
8. Children's Privacy
BuyCarFromJapan.com is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided personal data without parental consent, we will take steps to delete such information promptly.
9. Links to External Websites
Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those external sites and encourage you to review their privacy policies independently.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date. Continued use of BuyCarFromJapan.com after any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: contact@buycarfromjapan.com
Website: https://buycarfromjapan.com
